The Pre-login service in Backup Intelligence allows your computer to be backed up if the user is signed out of Windows. It also allows you to backup across a network when you need to enter in other login credentials to your network share.
Firstly click on the account tab at the left side of the client.
Then click account which is on the right hand of the client
This window will then appear. Click on “Change…” then click “Install pre-logon service”
You will then be asked to enter your password for your computer (Your Windows Password not your Backup Intelligence password). The client will then restart with pre-login service installed. To make sure it has installed go back to the window where you clicked to install it. it will now say “Uninstall pre-login service”